What we do

The General Office provides the following services:

  • Registrars Service - issuing of medical cause of death certificates and on-site registration of death
  • Interviews for overseas visitors receiving hospital treatment
  • Invoices for private patients
  • Reimbursed travel costs to patients who are eligible to claim expenses

How to access the service

If you would like to speak to a member of our General Office team then please make an appointment by calling the relevant number below.

Where to find us

Our service can be accessed at the following locations:

Royal Blackburn Teaching Hospital

When you enter the main entrance, turn right.

Go up the stairs (or the lift) just past the parking office on the right-hand side.

Go through the door in-front of the lifts at the top of the stairs and the General Office window is on your right-hand side.

Burnley General Teaching Hospital

When you enter Area 7 (where the bus-stop is), there is a reception desk on the right hand side.

Our General Office is situated behind this reception desk.

Service Lead

Trevor Nutter

Key staff

Erin Bolton - Bereavement Care Co-Ordinator

General enquiries

Burnley General Office

Administration Supervisor 01282 804354

Patient Services Team contact number 01282 804486

Private Patient/ Overseas Visitor Officer 01282 804354

Cashiers Team 01282 804465

Blackburn General Office / Bereavement Care Services

Administration Supervisor 01254 732648

Private Patient/ Overseas Visitor Officer 01254 734357

Cashiers Team 01254 732626

Opening times

Monday – Friday  8.30am – 4.30pm