East Lancashire Hospitals NHS Trust (ELHT) carries out in-patient, out-patient and same day procedures for the local community and further afield. Patients who come to our hospitals are from diverse ethnic and cultural backgrounds and have a wide range of clinical needs.

These pages contain information about what you can expect as an in-patient or out-patient and also information about how you can get help, advice or support.

We actively encourage patient and public involvement. We recognise that sometimes things don’t go as well as we would expect - and when this is your experience, we need to know. These pages will tell you how you can give us your feedback and have your say in helping us to improve our services to patients.

We adhere to national requirements in relation to the provision of same sex accommodation. Click here for further information.

Please note:

Clinical teaching and other learners

It is the Trust’s policy to assist medical students during their training. You may therefore be asked if they can be present during consultations, examinations and/or procedures. You do have the right to refuse if you wish.

Giving feedback

The Trust is always happy to hear what patients think about the care they received when they were in hospital.  The Trust uses this feedback to improve patient’s experiences. 

Obtaining feedback from patients and taking account of their views is really important for bringing about improvements in the quality of care.

For further information about how you can give us your feedback, please contact the Patient Experience Team on 01254 733716.

If you are visiting a patient or need information about how to get to the hospital then select the link below: