Please noteWe are unable to answer queries or offer advice about specific patients and/or medical conditions through this website. 

You can contact the relevant consultant or ward directly via our a-z of services

If you cannot find the department you require then please phone 01254 263555 or 01282 425071.


Appointments: 

For enquiries about hospital appointments please contact the relevant department directly. The number will be on your appointment letter/card.

You can also find departments and wards through our a-z of services or call 01254 263555 or 01282 425071.


Concerns, complaints and queries relating to patient experience: 

Concerns and Complaints:

Phone: 01254 733700

Email: complaints@elht.nhs.uk

Please note: Calls will be answered between 9 am and 4.30 pm Monday to Friday.  If you call outside of these times, or the phone lines are busy, please leave your contact details (name and telephone number) to enable a member of the Customer Relations Team to contact you as soon as possible.  Please be aware that this may not be the same day if you are calling late in the day or when the service is closed.

For questions or help regarding patient experience:

Email: patientexperience@elht.nhs.uk

Telephone: 01254 733716


Freedom of Information Requests:

Email: foi@elht.nhs.uk


Jobs/Recruitment: 

Please DO NOT email us your CV as we do not accept job applications by CV. Visit our Jobs page for details of current vacancies. 

For specific recruitment enquiries:

Email: admin.recruitment@elht.nhs.uk 

For enquiries regarding work experience, please click this link: Directorate of Education, Research and Innovation or email workexperience@elht.nhs.uk


Media Enquiries

All media enquiries should be directed to our Communications Team on 01254 732867

or via email: communications@elht.nhs.uk

Opening times

Our office hours are Monday to Friday: 8:30am to 5.30pm

FOR OUT OF HOURS MEDIA ENQUIRIES PLEASE CALL THE MAIN SWITCHBOARD ON 01254 263555 AND STATE THAT IT IS A COMMUNICATIONS QUERY. 

Full details on our media service can be found here. 


Medical Records:

To make a request for medical records, please download and print the application form and return to: 

Email: subjectaccessrequest@elht.nhs.uk

Requests received between 08:00 – 17:00 will be actioned on the day of receipt. Any requests received after 17:00 or during weekends and public holidays will be actioned on the next business working day.


Reference Requests:

Phone: 01254 732075

Email: admin.recruitment@elht.nhs.uk 


Volunteering:

Phone: 01282 804485

Email: volunteering@elht.nhs.uk 


If your query DOES NOT fall under any of the categories above then please phone 01254 263555 or 01282 425071.

Postal address: Trust HQ, Royal Blackburn Teaching Hospital, Haslingden Road, Blackburn BB2 3HH.