Trust Supports Nursing Times’ ‘Speak Out Safely’ Campaign
East Lancashire Hospitals NHS Trust has signed up to support the ‘Speak Out Safely’ campaign spearheaded by the Nursing Times to help bring about an NHS that is open and transparent, actively encouraging staff to raise the alarm and protecting them when they do so.
The Trust has pledged to encourage staff and volunteers to raise any concerns they may have about patient safety and assures them that they will be handled appropriately.
Patient safety is the Trust’s prime concern and in making the pledge, demonstrates a commitment to reassuring staff and volunteers that any concerns they may have will be addressed in an honest and transparent way.
Jim Birrell, Interim Chief Executive at East Lancashire Hospitals NHS Trust, said: “It is really important that everybody working at the Trust feels empowered to raise any concerns they may have at the earliest opportunity. We promise to treat those staff without prejudice and without any detriment to their career. We owe it to our patients to make their safety our main concern and where this may be at risk then we rely on our staff to tell us about it and ensure that those staff will not suffer as a result.”
This trust supports the Nursing Times Speak Out Safely campaign. This means we encourage any staff member who has a genuine patient safety concern to raise this within the organisation at the earliest opportunity.
Patient safety is our prime concern and our staff are often best placed to identify where care may be falling below the standard our patients deserve. In order to ensure our high standards continue to be met, we want every member of our staff to feel able to raise concerns with their line manager, or another member of the management team. We want everyone in the organisation to feel able to highlight wrongdoing or poor practice when they see it and confident that their concerns will be addressed in a constructive way.
We promise that where staff identify a genuine patient safety concern, we shall not treat them with prejudice and they will not suffer any detriment to their career. Instead, we will support them, fully investigate and, if appropriate, act on their concern. We will also give them feedback about how we have responded to the issue they have raised, as soon as possible.
It is not disloyal to colleagues to raise concerns; it is a duty to our patients. Misconduct or malpractice should never be tolerated, while mistakes and poor practice may reveal a colleague needs more training or support, or that we need to change systems or processes. Your concerns will be dealt with in an open and supportive manner because we rely on you to ensure we deliver a safe service and ensure patient safety is not put at risk. We also want this organisation to have the confidence to admit to mistakes and to use them as learning opportunities.
Whether you are a permanent employee, an agency or temporary staff member, or a volunteer, please speak up when you feel something is wrong. We want you to be able to Speak Out Safely.
Click here for more information about the Speak Out Safely campaign.