What to do in an Emergency

 

Emergency

Life-threatening emergencies

If someone is injured, or seriously ill and and their life is at risk - Call 999.

Medical emergencies can include:

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions. Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.

The ambulance will take you to the most appropriate hospital for your condition. This could be the Emergency Department at the Royal Blackburn Hospital. 

Alternatives to Accident and Emergency Services (A&E)

In some circumstances Accident and Emergency (A&E) may not be the most appropriate place to receive treatment. If you become unwell make sure you choose the right healthcare service to receive treatment. 

Alternative services that the Trust offer are 

Urgent Care Centres

Urgent Care Centres can treat:

  • minor head injuries
  • suspected broken bones and fractures
  • sprains
  • cuts and scrapes
  • bites
  • eye problems
  • rising temperatures

We have two of these, one in Blackburn and one in Burnley.

Minor Injuries Units

Minor Injuries Units can treat:

  • sprains and strains

  • broken bones

  • wound infections

  • minor burns and scalds

  • minor head injuries

  • insect and animal bites

  • minor eye injuries

  • injuries to the back, shoulder and chest

Your nearest one is at Accrington Victoria Hospital and there is also one in Rossendale.

GP Services

Your family doctor provides general medical care, prescriptions and referral to a specialist or hospital clinic. A list of GPs can be found at NHS Choices. To access the GP Out of Hours Service contact your local GP and listen to their answerphone message which will give instructions how to access this service.

Pharmacy

Your local Pharmacist is trained to offer advice about how to treat everyday medical problems and will advise if your symptoms mean that you should seek further medical help. Your can find a local pharmacist and other healthcare providers at NHS Choices.

NHS 111 - for non-emergencies 

You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. Find out more on their website or within their leaflet

Self Care

With the right advice and information plus a well stocked medicine cabinet lots of minor ailments can be treated or prevented effectively.

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